Planet DDS is set to improve its Revenue Cycle Management (RCM) workflow by utilizing new XConnect APIs from its long-time partner, DentalXChange. This collaboration aims to streamline processes for dental service organizations (DSOs) and group practices.
On Tuesday, Planet DDS, a leading provider of cloud-based dental practice management solutions, announced this significant development. The partnership marks nearly 20 years of collaboration between the two companies. The enhancements will optimize data access throughout the dental insurance journey.
The upgraded RCM workflow will integrate DentalXChange’s XConnect APIs directly into Denticon, Planet DDS’s flagship practice management solution. This integration will simplify essential insurance transactions, including eligibility verification, claims processing, claims management, and payment posting. The goal is to enable DSOs and dental groups to operate with greater clarity, efficiency, and accuracy.
By connecting previously fragmented tools, the companies aim to provide a unified, cloud-based solution.
“Our enhanced RCM workflow with DentalXChange’s XConnect APIs represents a significant step forward in optimizing the dental insurance process,” said Eric Giesecke, CEO of Planet DDS. “This open ecosystem approach allows DSOs and group practices to leverage diverse technologies to strengthen their capabilities and competitiveness.
They can build their own tech stack to customize workflows according to their needs and growth plans.”
Since 2005, Planet DDS and DentalXChange have worked together to innovate and deliver new products and services to dental practices, groups, and DSOs. Planet DDS is the first partner to utilize DentalXChange’s XConnect APIs for claims, eligibility, and electronic remittance advice (ERA), enhancing efficiency for dental practices.
“At DentalXChange, we are proud to strengthen our nearly 20-year partnership with Planet DDS through our fully integrated RCM workflow that leverages new APIs,” said Paul Kaiser, CEO of DentalXChange.
“This deeper integration optimizes insurance transactions, including eligibility verification, claims processing, claims management, and payment posting. It provides our mutual clients with enhanced efficiency and accuracy in their RCM process while keeping the entire client experience within Denticon.”
The enhanced RCM workflow aims to eliminate inefficiencies, reduce manual errors, and accelerate payments. This integration ensures real-time, accurate data and automated workflows designed to improve financial health and operational efficiency for DSOs and group practices. Additionally, with Denticon Pay, which facilitates seamless and secure payment acceptance, the enhanced workflow with DentalXChange ensures a fully integrated revenue cycle management experience.
For those interested in learning more about how the enhanced RCM workflow in Denticon can improve efficiency and accelerate payments for their DSO or group practice, additional information is available.
Planet DDS serves over 13,000 practices in the United States and has more than 118,000 users. The company offers a range of solutions for dental practices, including Denticon Practice Management, Apteryx Cloud Imaging, Cloud 9 Ortho Practice Management, and Legwork Practice Marketing.
DentalXChange, headquartered in Irvine, California, has been a leader in modernizing and innovating dental claims. The company provides dental RCM solutions designed to simplify the payments process. Today, it supports a client base of nearly 200,000 dental providers and connects to over 1,050 payers.