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How Does Cigna Dental Insurance Work

by Mary

Cigna is a global health service company that offers a range of insurance products, including dental insurance. Dental insurance is crucial for maintaining oral health and reducing out-of-pocket expenses for dental care. This article provides a comprehensive overview of how Cigna dental insurance works, including the types of plans offered, coverage details, how to enroll, and tips for maximizing your benefits.

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How Does Cigna Dental Insurance Work

Types of Cigna Dental Insurance Plans

Cigna offers several types of dental insurance plans to cater to different needs and budgets. These plans include:

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1. Cigna Dental Preventive (DHMO)

The Cigna Dental Preventive plan, also known as the Dental Health Maintenance Organization (DHMO) plan, focuses on preventive care.

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This plan requires members to select a primary care dentist from Cigna’s network. The primary care dentist will handle most of the dental care needs and provide referrals to specialists when necessary.

SEE ALSO: What Is The Best Health Dental Insurance?

Key Features:

No deductibles or annual maximums

Low or no copays for preventive services (e.g., cleanings, exams)

Fixed copays for basic and major services

Coverage for a wide range of dental procedures

2. Cigna Dental 1500

The Cigna Dental 1500 plan is a Preferred Provider Organization (PPO) plan that offers flexibility in choosing dentists.

Members can visit any licensed dentist, but they save more when they choose a dentist within Cigna’s network.

Key Features:

Annual maximum benefits of $1,500

Deductibles apply for basic and major services

Coverage for preventive, basic, and major services

Orthodontic coverage available for both children and adults

3. Cigna Dental 1000

Similar to the Dental 1500 plan, the Cigna Dental 1000 plan is a PPO plan but with a lower annual maximum benefit. This plan is suitable for individuals who need moderate dental care.

Key Features:

Annual maximum benefits of $1,000

Deductibles apply for basic and major services

Coverage for preventive, basic, and major services

No orthodontic coverage

4. Cigna Dental Preventive (DPPO)

The Cigna Dental Preventive DPPO plan offers preventive care with minimal out-of-pocket costs. This plan is ideal for individuals who prioritize routine check-ups and cleanings.

Key Features:

No deductible for preventive services

Low copays for preventive services

Coverage for basic and major services

Annual maximum benefits apply

Coverage Details

Cigna dental insurance plans cover a wide range of dental services.

The coverage is typically categorized into three main types: preventive, basic, and major services.

Preventive Services

Preventive services are crucial for maintaining oral health and preventing dental issues. Cigna dental insurance plans generally cover preventive services at 100%, with no deductibles or copays. These services include:

  • Routine cleanings (usually twice a year)
  • Oral exams
  • X-rays
  • Fluoride treatments (for children)
  • Sealants (for children)
  • Basic Services

Basic services address common dental issues that may arise. Cigna plans usually cover a significant portion of these services, with members responsible for a percentage of the cost (coinsurance). Basic services include:

  • Fillings
  • Simple extractions
  • Root canals
  • Periodontal treatments (e.g., scaling and root planing)

Major Services

Major services are more complex and often more expensive dental procedures. Coverage for major services varies by plan, and members may need to meet a deductible before the insurance kicks in. Major services include:

  • Crowns
  • Bridges
  • Dentures
  • Implants
  • Oral surgery
  • Orthodontic Services

Orthodontic services, such as braces and aligners, are covered under certain Cigna plans, such as the Dental 1500 plan.

Coverage typically applies to both children and adults, but there may be waiting periods and lifetime maximums.

Enrolling in Cigna Dental Insurance

Enrolling in a Cigna dental insurance plan is straightforward. Here are the steps to follow:

Step 1: Research and Compare Plans

Start by researching the different Cigna dental insurance plans available. Compare the coverage, costs, and network of dentists for each plan. Consider your dental care needs and budget when making a decision.

Step 2: Get a Quote

You can get a quote for a Cigna dental insurance plan online through the Cigna website or by contacting a licensed insurance agent. Provide the necessary information, such as your age, location, and desired coverage, to receive an accurate quote.

Step 3: Apply for Coverage

Once you have chosen a plan, complete the application process. This can usually be done online, by phone, or by mail. You will need to provide personal information, such as your name, address, and Social Security number, as well as details about any dependents you wish to cover.

Step 4: Pay Your Premium

After your application is approved, you will need to pay your first premium to activate your coverage. Cigna offers several payment options, including automatic bank withdrawals, credit/debit card payments, and checks.

Step 5: Receive Your Membership Materials

Once your coverage is active, Cigna will send you membership materials, including your insurance card and a welcome kit.

These materials will provide details about your plan benefits, how to find a network dentist, and how to file claims.

Maximizing Your Cigna Dental Insurance Benefits

To get the most out of your Cigna dental insurance, follow these tips:

1. Use In-Network Dentists

Choosing a dentist within Cigna’s network can help you save money. In-network dentists have agreed to provide services at discounted rates, which means lower out-of-pocket costs for you. You can find a network dentist through the Cigna website or by contacting customer service.

2. Schedule Regular Check-Ups

Preventive care is essential for maintaining oral health and preventing costly dental issues. Make sure to schedule regular check-ups and cleanings with your dentist. Most Cigna plans cover these services at 100%, so take advantage of this benefit.

3. Understand Your Coverage

Familiarize yourself with your plan’s coverage details, including what services are covered, any waiting periods, and annual maximums.

Understanding your coverage can help you avoid unexpected expenses and make informed decisions about your dental care.

4. Plan for Major Procedures

If you need major dental work, such as a crown or implant, plan ahead to maximize your benefits. Consider scheduling the procedure after your plan’s waiting period has ended and before you reach your annual maximum. You may also want to discuss a treatment plan with your dentist to spread out costs over multiple years.

5. Use Flexible Spending Accounts (FSAs)

If your employer offers a Flexible Spending Account (FSA), consider using it to pay for out-of-pocket dental expenses. FSAs allow you to set aside pre-tax dollars for eligible healthcare expenses, which can help reduce your overall costs.

6. Keep Track of Your Claims

Monitor your dental insurance claims to ensure they are processed correctly. If you notice any discrepancies or have questions about a claim, contact Cigna customer service for assistance.

Conclusion

Cigna dental insurance provides comprehensive coverage for a wide range of dental services, helping individuals and families maintain their oral health and reduce out-of-pocket expenses. By understanding the different types of plans, coverage details, and enrollment process, you can choose the best plan for your needs and maximize your benefits. Regular preventive care, using in-network dentists, and planning for major procedures are key strategies for getting the most out of your Cigna dental insurance.

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